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Luxury Jewelry Sales Consultant
Responsibilities
- Sales & Client Relations: Build and maintain a personalized client book, providing a tailored shopping experience for each client. Develop strong relationships that encourage repeat business and referrals.
- Product Expertise: Offer in-depth knowledge of luxury jewelry and designers, Stay informed on trends and new arrivals to best serve clients.
- Customer Service: Provide exemplary service by understanding clients' needs and desires and helping them find the perfect pieces to celebrate special moments.
- Achieve Sales Targets: Consistently meet or exceed individual and team sales goals. Demonstrate the ability to drive business through both direct sales and cultivating long-term client relationships.
- Team Collaboration: Work closely with other sales associates and management to contribute to a positive, collaborative sales environment.
Qualifications
- Proven experience in luxury retail sales, ideally in jewelry or other high-end products/services.
- Strong ability to build and maintain lasting relationships with clients.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to explain features & benefits of luxury jewelry items to build value in each piece.
- Attention to detail is required to ensure orders are processed accurately and timely.
- Ability to think on your feet - find creative solutions to meet customer needs.
- Self-motivated, goal-oriented, and capable of working independently.
- Ability to thrive in a fast-paced, high-pressure environment.
- Possess the ability to think critically to find solutions in selling situations and customer resolution matters.
- Ability to work three Saturdays per month and an adjusted schedule in December.